Assessment Results
 

Company

Project

Alcon Laboratories Implement a managerial assessment program that would allow world-wide managers to assess their managerial strengths and weaknesses, thus serving as a framework for targeted career development.
Atmos Energy Corporation Prepare subject matter experts (Customer Service Representatives) for a critical task of training new hires on new processes and applications within their call center.
Denton Regional Medical Develop a more consistent selection and development process for manager group.
GS Roofing Identify the key competencies of front-line supervisors to provide a targeted training program based around core competencies.
Large Insurance Corporation Accelerate organizational culture change from autocratic to participative/teaming – job redesign, hiring system (hiring criteria, assessment, interview guides), cross-functional team formation individual development program.
SinglePoint Solutions Job design and redesign of key top management positions. Creation of a more effective hiring and development program for the position of Consultant.

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Projects, Situations, Critical Tasks, Major Issues, Key Problems, Actions

Curriculum Design Results
 

Company

Project

Atmos Energy Corporation Design a comprehensive curriculum for a new customer information / billing system integrating all new business processes.

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Projects, Situations, Critical Tasks, Major Issues, Key Problems, Actions

Management and Executive Development
 

Company

Project

Dallas Morning News Improve a key executive’s ability to manage projects
Fina Oil and Chemical Company Develop a Comprehensive Executive Development/Career Succession Program
TU Electric CPSES Executive development
Wausau Revitalize and Motivate an Executive Team
Westinghouse Management training

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Projects, Situations, Critical Tasks, Major Issues, Key Problems, Actions

Strategic Planning
 

Company

Project

United Dental Care Corporate strategic planning
TU Electric Business unit strategic planning
LTV Aerospace & Defense Develop New Services Based Upon Expanded Technological Capability

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Projects, Situations, Critical Tasks, Major Issues, Key Problems, Actions

Total Quality Management
 

Company

Project

Vought Military Aircraft
  • Facilitation of Critical Problem Solving Teams
  • Implement a Cost of Quality (COQ) process
  • Critical Program "Lessons Learned"
  • Achieve the highest quality ranking by a primary customer
LTV Aerospace & Defense
  • Implementation of Total Quality Management (TQM)
  • Facilitate various reengineering teams
  • Establishment of a Concurrent Engineering Process
LTV Commercial Division New Business Development
Dallas Nephrology Associates Total Quality Management (TQM)
Loral Missiles Implementation of Americans with Disabilities Act (ADA)

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Projects, Situations, Critical Tasks, Major Issues, Key Problems, Actions

Human Resource Development

Performance Mastery : Products & Services : Case Studies : Partners : Library